Terms and Conditions

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Refund Policy

Customers are advised to read all the available information about any study published by Melvin Bright before placing their orders. Melvin Bright does not provide returns, refunds, or cancellation of orders for its studies and consulting services once they have been delivered to the customers.



Information on the site is provided "as is", "as available" basis. Without any representation or warranty and in no event shall Melvin Bright be liable in connection with the use of the information made available, unless specifically stated otherwise. You agree that use of this site is at your sole risk. We disclaim all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of: merchantability, fitness for a particular purpose, and non-infringement. Your sole and exclusive remedy relating to your use of the site shall be to discontinue using the site.


Melvin Bright takes great care to ensure that the published content, graphics and information on the company website is as relevant and accurate as possible. However, Melvin Bright does not guarantee for the 100% authenticity of the information (expressed or implied) and does not accept responsibility for any kind of loss and damage incurred due to the use of the information published on the website. We encourage you to check for all information provided on the website for its quality, authenticity, completeness and correctness. You must not rely on this information for your research, analysis, marketing, or for any other purposes.


Melvin Bright is committed to protecting your privacy. We want you to feel secure when visiting our website and this section explains what information we collect about users of our Web site and describes how we will use it.


Your access to and use of this website indicates your agreement with the terms of this policy. Our website may contain links to other websites that are outside our control and are not covered by this privacy policy. If you access other websites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy.



We follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged, destroyed or disclosed to a third party except trusted third partners in accordance with this policy, and unauthorized access to it is prevented. This means that we may require you to co-operate with our security checks before we can disclose certain information to you.


Melvin Bright uses secure socket layer (SSL) technology for the protection of your financial data; this is for credit card information submitted through our web forms.


What information do we collect?

Melvin Bright collects the following:

  • Details you provide on registration, including registering for our subscriber services, registering for an event/conference, ordering a report or participating in an online survey
  • Information we learn about you from your use of our service and the transactions you undertake, including details of the payment cards you use
  • Participation in any promotions or competitions offered by our website, or provided by you when submitting a customer review
  • Information requests for regular communication from Melvin Bright which include the email addresses of clicked urls embedded within an email message body
  • CVs when submitting an online application for a position within Melvin Bright


How do we use the information we collect?

We are committed to protecting your privacy, and will only use the information in the following ways:

  • to manage your subscriber account with us and administer your membership of our service
  • to determine what is most effective about our website
  • to personalize your experience with us and enable us to identify ways to improve it
  • to notify you about changes to the functionality of our website
  • to send you offers or information that we think you may be interested in


Our regular email communication, to which you may have subscribed, contains urls. The urls clicked within the message body are used to gauge user interest, which helps us make future communication more useful and assists us to customize the content provided to you.


By sending your CV and job application to Melvin Bright, you acknowledge and agree that Melvin Bright may use the information about you supplied in your application, or subsequently supplied, in order to consider you as a candidate for present or future employment, may forward details of your skills and experience, without your contact data, to our clients for them to assess your suitability for inclusion on their projects as part of our team and for inclusion in your employment records if you subsequently become an Melvin Bright employee.


Feedback given in client questionnaires is analyzed for statistical purposes; to monitor our performance, and the comments received are used to improve our processes and better serve our clients.


When completing our client questionnaire, if you agree to be a referee, you are stating that Melvin Bright has worked with you and your company. This information will only be used by Melvin Bright for marketing purposes.


Melvin Bright may also contact you using the contact details you have provided if we require further confirmation from you. Melvin Bright may request permission to use our clients’ company logos for marketing purposes. Your company logo will not be used for any other purpose. Trademarks and copyright remain the property of the client’s company.


We may also use data for other purposes, which we will describe to you before we collect the information.



Disclosure and retention of your information


We will not sell or share your individual information or disclose information about you to third parties except as provided in this privacy policy and to the extent that we are required to do so by law. We reserve the right to disclose your personal information to managers and senior employees of Melvin Bright for the evaluation of your suitability for a particular assignment and similar purposes; including transmission to our worldwide offices and certain permitted third parties, including trusted partners. We will transfer the information only to trusted third parties. By using our services, you consent to this transfer unless you advise us otherwise to the email address below.


Information will be stored so that our files can be kept up to date.


If you apply for a position or submit your CV we may, as permitted by law, retain the information for a reasonable time. We will also retain your CV in the event that you do not take up employment with Melvin Bright, for reference purposes for a reasonable time and to enable us to take it into account if you apply again or to contact you if a suitable vacancy arises in the future.


You may apply for subject access to view the data which we hold on you at any time for a reasonable fee to cover our costs.

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